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Where are you currently located (city/state)? Which version of iOS are you using? From the main menu you go to Settings > General >Version What model is your device (iPhone 4, iPhone 5c, iPhone, etc.)? Who is you internet provider/cell carrier? What episode were you watching when you encountered this error?Īre you connecting to a Wi-Fi network or your cell phone carrier? If you’re still running into trouble, please contact: be sure to include the following information: (If you’re on a cell phone carrier network, skip this step.) When you have done that, log back in to your Wi-Fi network, and open the app once again. Lastly, from the Home screen of your iOS device, click Settings > General > Reset > Reset Network Settings. Once you've uninstalled the app, go into the App Store and download Hallmark TV App once again. An x button should appear on the top left corner of the app icon. To do so, press down on the app until it wiggles. If you’re still having trouble, uninstall and reinstall the Hallmark TV App. If so, please power down your phone for about 30 seconds, then power it back on, and try streaming with the Hallmark TV App once again. If your speed is above our recommendation, first make sure your iOS software is fully up to date. We recommend a download speed of at least 2.0 megabytes per second (mbps) for a consistent stream with the Hallmark TV App. Please let us know the results you receive for download speed, upload speed, and latency. Please visit ( // ) on your web browser and click the "Start Test" button. If the issue is exclusive to the Hallmark TV App, the first step would be to gather information about your internet connection. If there are other applications you use with your device, test them out. If you’re having trouble using the Hallmark TV App on your iOS device (app crashing, videos not loading, etc.), we’d first like to make sure that there isn’t an issue with your internet connection. I am having trouble streaming using the Hallmark TV App on my iPad, iPhone, or iPod.

I'm using Internet Explorer and my screen is blank or says invalid source when I try to play videos.

When I try to watch a show, the video keeps stopping and starting.

What are the minimum system requirements?.

Where does direct tv store directv player on osx android#

I am having trouble streaming using the Hallmark TV App on my Android device or Kindle Fire.

How do I get the Hallmark TV App on my Android device or Kindle Fire?.

I am having trouble streaming using the Hallmark TV App on my iPad, iPhone, or iPod.How do I get the Hallmark TV App on my iPad, iPhone, or iPod?.

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How can I access full episodes of Hallmark Channel content on my smart phone or tablet browser?.

Are the shows on this service closed captioned?.

Where does direct tv store directv player on osx movie#

Is every Hallmark Channel show and movie available on this service?.Do I need to use a credit card to sign up for this service?.

If I have access to Hallmark Channel through my television provider, do I automatically have access to these shows and movies on or the Hallmark TV App?.

How much does it cost me to watch these programs?.

Whom can I contact with questions regarding Hallmark Movies Now?.

Whom can I contact if I am having problems watching videos on Hallmark TV?.